Digital Technology and Transformation in Homecare

Dr Jane Townson OBE

Chief Executive, Homecare Association

Jane Townson is CEO of the Homecare Association. She has extensive experience in the social care, health, housing and technology sectors. Chair of the Board of Kraydel; formerly CEO Somerset Care Group; and Chairman YourLife (JV with McCarthy & Stone). Jane’s first career was in international leadership roles in research and development in ICI, AstraZeneca and Syngenta, where she was Global Head of Bioscience Research. She then established her own business providing consultancy and training on the link between lifestyle factors and public health, working with private individuals and public sector organisations.

: janetownsonphilpott
: @drjanetownson

Michelle Corrigan

Programme Director , Better Security, Better Care

Michelle Corrigan is the Programme Director for Better Security, Better Care – the national and local programme supporting adult social care providers to improve their data and cyber security. Michelle oversees the programme, which is supported by NHSX and NHS Digital, and managed by Digital Social Care. Michelle has spent 15 years in and alongside the social care sector with a background rooted in operational delivery and innovation within adult and children’s social care. She has worked on national telehealth and telecare programmes as well as the roll out of GDPR in the sector.

Dr Jane Townson OBE

Chief Executive, Homecare Association

Jane Townson is CEO of the Homecare Association. She has extensive experience in the social care, health, housing and technology sectors. Chair of the Board of Kraydel; formerly CEO Somerset Care Group; and Chairman YourLife (JV with McCarthy & Stone). Jane’s first career was in international leadership roles in research and development in ICI, AstraZeneca and Syngenta, where she was Global Head of Bioscience Research. She then established her own business providing consultancy and training on the link between lifestyle factors and public health, working with private individuals and public sector organisations.

: janetownsonphilpott
: @drjanetownson

Michelle Corrigan

Programme Director , Better Security, Better Care

Michelle Corrigan is the Programme Director for Better Security, Better Care – the national and local programme supporting adult social care providers to improve their data and cyber security. Michelle oversees the programme, which is supported by NHSX and NHS Digital, and managed by Digital Social Care. Michelle has spent 15 years in and alongside the social care sector with a background rooted in operational delivery and innovation within adult and children’s social care. She has worked on national telehealth and telecare programmes as well as the roll out of GDPR in the sector.

Mark Sutton

Chief Digital Officer , Care Quality Commission

Mark is the Executive director for Technology, Data & Insight at the Care Quality Commission.  CQC is transforming to become a smarter regulator, with technology at the heart of accelerating improvements in how people experience health and care services, for a safer future. As part of CQC's transformation, it is building new data and insight capability to enable it to become insight-driven organisation - transforming how data and insight are used to drive our decision-making to give us a complete and up-to-date view of what we know about a provider, service or local area.

Mark has over 20 years of senior IT leadership and transformation experience across a broad range of industries, including financial services, insurance, retail, healthcare and not-for-profit.

David Glover

Joint CEO, Caremark

David joined Caremark in 2014 heading up the franchise recruitment team, bringing with him a wealth of knowledge and experience in retail, hospitality and the fast-food industry. This knowledge and experience provided David with a strong understanding and appreciation of the challenges of recruitment and retention and that of staff welfare and support. In 2018 David took on the role of Managing Director overseeing all departments within the business including operations, franchise recruitment, training, marketing and IT. Following the passing of Caremark’s founder and former CEO Kevin Lewis, David was appointed Joint CEO alongside Lisa Fyfe, Caremark’s Finance Director. David had ambitions to dramatically drive the business forwards whilst building on the foundations that Kevin had created. What has always been at the heart of the business are Caremark’s core values and since becoming Joint CEO.

David has been intrinsic in developing the brand and bringing it into the 21^st century. Seeking to recruit the best marketing and operations directors, David has employed a brand new senior leadership team who have revamped Caremark through effective marketing and modern direction. Since his appointment as Joint CEO, relationships and engagement with franchisees has grown stronger and the network has continued to grow. With 132 franchise offices across the UK, India, Ireland and Malta, Caremark has a great reputation for excellence in care, as well as developing award-winning franchise owners. In August 2022 David was recognised as one of the most influential leaders in the home care sector being named in Home Care Insight’s Power List.  The list recognises individuals who are shining examples of excellence and innovation and have advanced, flourished, and truly made their mark in the industry this year.

Mario Abajo Menguez

CEO, Clece Care Services

Since joining Clece in 2009, Mario has progressed into different senior management positions. In 2016, he joined Clece Care Services Ltd. as Chief Executive. Since then, he has been leading the development of the domiciliary care services for Clece in the UK, which currently provide domiciliary care for 8,500 people. Additionally, he is also a board member and treasurer of the Homecare Association.

Christina Handasyde Dick OLY, MBE

Founder & CEO, Guardian Angel Carers

As a world number one in the double-handed sailing discipline, Christina Handasyde Dick competed in the 2004 and 2008 Olympics. She now brings that same commitment to excellence as the natural navigator at the helm of Guardian Angel Carers.

Christina was inspired to build a care business by the closeness she felt to her own grandmothers, witnessing them experience frailty and dementia. In 2012 she founded GAC, where, from the start, her guiding principle was ‘how can we do things better?’. A measure of her success in this was the award of a Care Quality Commission ‘Outstanding’ rating, and an MBE for services to the care industry in 2022.

The business now comprises three owned branches delivering 7,500+ hours of care per week, and 10 franchised operations across the UK.

Sailing continues to play an important part in Christina’s life, with a round-the-world adventure accompanied by her three children and GP husband at the top of her bucket list.

LinkedIn:
https://www.linkedin.com/in/christina-handasyde-dick-oly-0b39a1b/
https://www.linkedin.com/company/9271862/admin/

Facebook:
https://www.facebook.com/guardianangelcarers

Janet Bill

Director of Nursing, Sodexo UK

I have 40years of experience working in both clinical and managerial roles across NHS, Care Home, Homecare, Out of Hours and Clinical Governance. As the Managing Director of The Good Care Group, my focus was on continuing to deliver a service that enabled people to live well at home. In my current role as the Director of Nursing and Care my focus remains on driving improved outcomes for all our clients.

Rajiv Tanna

CPO & Co-Founder, birdie

Rajiv Tanna is the co-founder and CPO (Chief Product Officer) of birdie, the leading home healthcare tech platform helping the care community deliver better quality, more personalised care at home through an all-in-one solution. On a mission to reinvent care, birdie believes the elder generation should have vibrant and happy lives as they age in their own home.

At birdie Rajiv, leads the teams that work hand in hand with partners to really understand their pains and collaboratively build solutions. Previously, Rajiv has over 15 years of experience working across product management and data science at some of the leading tech companies in the UK such as Asos & WorldPay. His passion for improving care stems from first-hand-experience helping his parents run their care home business over the last 30 years.

Sharon Lowrie

Chief Executive, BeCaring

Sharon has been the Chief Executive for over three years, and oversaw the company’s transformation from CASA, a struggling organisation to Be Caring, a financially prudent employee-owned social enterprise.

Under her leadership Be Caring has delivered a surplus for the second year running, despite the COVID pandemic, and has been able to reward and incentivise colleagues in recognition of the hard work.

Sharon was appointed in 2018 from Locala, where she had worked as their Director of Finance and Business Development since 2015.

Dr Jane Townson OBE

Chief Executive, Homecare Association

Jane Townson is CEO of the Homecare Association. She has extensive experience in the social care, health, housing and technology sectors. Chair of the Board of Kraydel; formerly CEO Somerset Care Group; and Chairman YourLife (JV with McCarthy & Stone). Jane’s first career was in international leadership roles in research and development in ICI, AstraZeneca and Syngenta, where she was Global Head of Bioscience Research. She then established her own business providing consultancy and training on the link between lifestyle factors and public health, working with private individuals and public sector organisations.

: janetownsonphilpott
: @drjanetownson

Janet Bill

Director of Nursing, Sodexo UK

I have 40years of experience working in both clinical and managerial roles across NHS, Care Home, Homecare, Out of Hours and Clinical Governance. As the Managing Director of The Good Care Group, my focus was on continuing to deliver a service that enabled people to live well at home. In my current role as the Director of Nursing and Care my focus remains on driving improved outcomes for all our clients.

Phil Neilson

Head of Emerging Technologies and Continuous Improvement, Barnado's

Phil has over 15 years working in health and social care, covering home care, specialist care, extra care, supported living, complex and residential care. As Head of Digital Transformation Phil was the driving force behind City & County Healthcare’s development and adoption of an integrated digital care management platform. Currently working with Barnardo’s to delivery their emerging technology and continuous improvement strategy. Phil is also the Co-Founder of AVERio, a connected care and fall detection platform that is transforming care pathways and increasing independence.

Michelle Corrigan

Programme Director , Better Security, Better Care

Michelle Corrigan is the Programme Director for Better Security, Better Care – the national and local programme supporting adult social care providers to improve their data and cyber security. Michelle oversees the programme, which is supported by NHSX and NHS Digital, and managed by Digital Social Care. Michelle has spent 15 years in and alongside the social care sector with a background rooted in operational delivery and innovation within adult and children’s social care. She has worked on national telehealth and telecare programmes as well as the roll out of GDPR in the sector.

Katie Thorn

Project lead for Digital Social Care, Digital Social Care

Katie Thorn is the Digital Engagement Manager at the Registered Nursing Home Association and project lead for Digital Social Care, a partnership project between the Care Provider Alliance and the NHS Transformation Directorate.

“For social care providers, by social care providers Digital Social Care provides free guidance and support on technology to providers across England. Our aim is to empower people working in social care to unlock the potential in technology, to make informed decisions around purchasing, and to have good data protection and cyber security practices.

Rajiv Tanna

CPO & Co-Founder, birdie

Rajiv Tanna is the co-founder and CPO (Chief Product Officer) of birdie, the leading home healthcare tech platform helping the care community deliver better quality, more personalised care at home through an all-in-one solution. On a mission to reinvent care, birdie believes the elder generation should have vibrant and happy lives as they age in their own home.

At birdie Rajiv, leads the teams that work hand in hand with partners to really understand their pains and collaboratively build solutions. Previously, Rajiv has over 15 years of experience working across product management and data science at some of the leading tech companies in the UK such as Asos & WorldPay. His passion for improving care stems from first-hand-experience helping his parents run their care home business over the last 30 years.

Dr Jane Townson OBE

Chief Executive, Homecare Association

Jane Townson is CEO of the Homecare Association. She has extensive experience in the social care, health, housing and technology sectors. Chair of the Board of Kraydel; formerly CEO Somerset Care Group; and Chairman YourLife (JV with McCarthy & Stone). Jane’s first career was in international leadership roles in research and development in ICI, AstraZeneca and Syngenta, where she was Global Head of Bioscience Research. She then established her own business providing consultancy and training on the link between lifestyle factors and public health, working with private individuals and public sector organisations.

: janetownsonphilpott
: @drjanetownson

Michelle Corrigan

Programme Director , Better Security, Better Care

Michelle Corrigan is the Programme Director for Better Security, Better Care – the national and local programme supporting adult social care providers to improve their data and cyber security. Michelle oversees the programme, which is supported by NHSX and NHS Digital, and managed by Digital Social Care. Michelle has spent 15 years in and alongside the social care sector with a background rooted in operational delivery and innovation within adult and children’s social care. She has worked on national telehealth and telecare programmes as well as the roll out of GDPR in the sector.