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The role of the Care Coordinator is essential to the smooth running of the homecare agency.
This course aims to help Care Co-ordinators understand their responsibilities to the organisation and external stakeholders.
You get:
  • To understand your responsibilities to the organisation and external stakeholders.
  • To identify ways to develop the role and any further training requirements.
  • To improve your time management by learning techniques to organise your time effectively.
  • To learn how to deal with difficult calls, including complaints.

The workshop will also allow attendees to meet with others in the same role and share specific issues they have encountered and discuss best practice.

The workshop will be informative, interactive and thought provoking.

The course is specifcally tailored for domiciliary care.

Meet your trainer:
Barbara Hobbs

Barbara Hobbs

Trainer and Consultant, BHC

Find out more