Chief Executive of the Care Quality Commission (CQC), Sir Julian Hartley reflects on his first six weeks in the role and looks ahead to the focus of the CQC in the coming months.
In his blog, Sir Julian says he is focusing on returning to being a "good" regulator. He acknowledges that, while regulation is vital for ensuring safe, high-quality healthcare, the CQC needs significant improvements.
Immediate actions include:
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Improving report publication efficiency.
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Increasing assessment frequency.
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Clearing registration backlogs.
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Responding more promptly to concerns.
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Addressing technical issues.
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Recruiting four permanent chief inspectors.
Long-term strategic changes include:
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Developing "The CQC Way" - a new set of behavioural expectations and values.
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Commissioning an independent review of their technology implementation failures.
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Working on cultural transformation within the organisation.
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Creating a charter that defines how CQC will work with providers, stakeholders, and the public.
CQC plans to consult on their regulatory approach later in the year.
