The King’s Fund and Nuffield Trust have collaborated to produce a report on public satisfaction with the NHS and Social Care in 2024. The survey gathered responses from 2,945 adults across England, Scotland and Wales.
A subset of 933 participants provided more detailed opinions on specific NHS services, funding, efficiency, core principles of the NHS, and their priorities for the health service.
Key findings include:
- Satisfaction with social care remained at a very low 13% in 2024, the same as in 2023. Dissatisfaction with social care was high at 53%.
- Dissatisfaction with both the NHS (72%) and social care (69%) was significantly higher in Wales compared to the survey average and England.
- There was a statistically significant increase, from 28% to 32%,
- in respondents who said they were ‘neither satisfied nor dissatisfied’.
The report said the government faces a “daunting prospect of addressing these concrete concerns at a strained and unstable time.”
