13 Nov 2024
Closing date: 08 Jan 2025

Ofwat consult on priority service registers for water

Ofwat are consulting on the proposed standards they expect water providers to meet when they use their Priority Service Registers to support households from 1 April 2025.

Priority Service Registers are used to target additional support to people with additional needs when supply is otherwise disrupted due to local or national conditions. It is important that people being supported by homecare services apply to be on their local priority service register. The standards could, therefore, affect people who receive care and support at home in emergency situations.

Priority services registers - a consultation on standards for water companies in England and Wales - Ofwat

The deadline for responses is 8 January 2025