New survey ranks Home Instead as a global leader for employee engagement

The scores are from a nationwide survey by independent employee engagement experts WorkBuzz. Home Instead’s excellent results ranks it within the top three companies WorkBuzz surveys, out of 450+ businesses nationwide.

All of Home Instead’s 16,000 clients and their families, as well as all 10,000 care professionals, were invited to take part in an anonymous survey. Home Instead received the remarkably high care professional advocacy score of 88, an overall mark showing how supportive an employer it is.

The home care company has improved its score from last year, with impressive results amongst care professionals including:

• 95% feel motivated to work for Home Instead.
• 92% feel proud to work for Home Instead.
• 84% would recommend Home Instead as a great place to work.

A staggering 43 Home Instead offices have been named as ‘5* Employers’, crediting the positive working culture they offer care professionals and supportive leadership.

Home Instead is delighted to have received an impressive client advocacy of 64, a score well above the global benchmark of 50 which is considered exceptional.

The top client survey results include:

• 96% highly rate Home Instead’s service.
• 95% would recommend Home Instead.
• 94% say that their care professional has an excellent understand of their care needs.

Steven Frost, CEO of WorkBuzz commented: “At WorkBuzz we believe that exceptional employee experience deserves to be recognised and celebrated. Our five-star awards stand out because they are not a branding exercise. The awards have a data-driven criteria and the results are powerful because they come straight from the horse’s mouth – the actual employees of each company who enter.

“This award recognises the best workplace cultures where employees are proud to work, are motivated to do more, and want to stay for the foreseeable future. It’s a pleasure to partner with an organisation like Home Instead who truly care about their employee’s experience and have worked hard to ensure they create a culture where their people can thrive.”

Martin Jones MBE, CEO of Home Instead UK and International, said: “Once again, we’ve demonstrated our commitment to providing quality care for our clients and a positive working culture for our care professionals.

“I want to congratulate the hardworking Home Instead teams across the country who have collectively achieved great scores. As more of our franchise offices offer more complex care, we will continue to make living at home a reality for people when their care needs grow.”