The Homecare Association responds to the launch of the Care Workers’ Guidance and Statement of Expectations on the Responsible Use of AI and Particularly Generative AI in Adult Social Care.
This comprehensive document distils the collective wisdom and concerns of those at the forefront of care delivery, offering crucial insights for employers, AI developers, policymakers, local authorities, regulators, and care workers themselves.
Dr Jane Townson OBE, Chief Executive of the Homecare Association, commented:
"The Homecare Association welcomes this thoughtful statement from care workers on the responsible use of AI in adult social care. We commend the care workers for taking initiative to engage with this important issue that will increasingly impact the sector.
“Their call for clear employer policies, proper training, and shared responsibility around AI use aligns with our views. We agree that AI should support and enhance care delivery, not replace the essential human element that care workers provide.
“Care workers' expectations for developers, policymakers and regulators are sensible. We echo their call for meaningful involvement of care workers in AI product development and for balanced investment between technology and the care workforce.
“As the statement highlights, care workers face significant challenges around workload, pay and working conditions. While AI may help address some issues, sustained investment in the care workforce remains critical.
“We look forward to further dialogue on this topic and stand ready to work with care workers, employers, tech companies and policymakers to ensure AI is implemented responsibly in ways that benefit care recipients and workers alike."
The full statement and media release can be found here.
ENDS
