DBS customer survey

The Disclosure and Barring Service have launched an updated customer satisfaction survey. The survey is for customers who have used Disclosure Services to obtain a DBS certificate or have contacted DBS Customer Services. This will support them with improvement and prioritising customer needs.

Please note that this is about the Government Disclosure Service. If customers of the Homecare Association Registered Body DBS service have feedback on the Homecare Association service, we would welcome feedback to: [email protected]

You can access the DBS customer survey here.

You can find out more about the survey here:

DBS launch new Customer Satisfaction Survey - GOV.UK (www.gov.uk)